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Personality at Work is written for professionals who want to better understand the impact of personality on leadership, teamwork and communications – that we all experience every day. And for leaders and teams who have completed an LMAP 360 assessment and want more case studies, cutting-edge research and resources to support their leadership development.    

At the turn of the century, following the publication of Daniel Goleman’s Emotional Intelligence, came the era of EQ. Some studies touted EQ as more important to success than IQ or achievement drive. EQ was the new thing in schools, parenting and leadership.


Even before Angela Duckworth’s 2016 publication of Grit—the Power of Passion and Perseverance, some have fiercely advocated research that shows determination, persistence, and passion—Grit—“made high achievers special.” Grit became the new, new thing in schools, parenting and leadership.


Credit Duckworth with her incisive observation: “As a psychologist, I can confirm that grit is far from the only—or even the most important aspect— of a person’s character. . . There are many other things a person needs to grow and flourish. Character is plural.


Plural is the integration of measures of Grit and EQ and Dominance and Deference—the LMAP 360 Profile. Personality at Work explains why and how combinations of personality traits either drive or derail performance.


Personality at Work also explains why Dominance and Deference are so common and rooted in our Stone Age evolution. Personality at Work is built around stories that show the interplay of personalities at work that lead to either outstanding or catastrophic outcomes.


"Want the truth on how to lead? Read Personality at Work, a highly intelligent book. It draws on original research and high-drama real world business cases aptly and deftly. Ron Warren has mastered leadership."

Robert Kaplan, PhD, Co-founder, Kaplan DeVries, Author: Fear Your Strengths, The Versatile Leader, & Beyond Ambition

"Personality at Work succeeds on the basis of its storytelling alone. Mix in some science and data that roll out from it, informed by Ron Warren’s perceptive analyses and you have a thoughtful contribution to the leadership literature."

Whitney Johnson, Thinkers50, World's Most Influential Management Thinkers, author Disrupt Yourself: Putting the Power of Disruptive Innovation to Work


Books referenced & recommended

Ariely, Dan. Predictably Irrational: The Hidden Forces That Shape Our DecisionsHarperCollins, 2008.


Bock, Laszlo. Work Rules! Insights from Inside Google That Will Transform How You Live and LeadHachette, 2015.


Burnett, Bill, and David Evans. Designing Your Life: How to Build a Well-Lived, Joyful Life. Knopf, 2016.


Cain, Susan. Quiet: The Power of Introverts in a World That Can’t Stop Talking. Crown, 2012.


Colvin, Geoff. Humans Are Underrated: What High Achievers Know That Brilliant Machines Never Will. Portfolio/Penguin Books, 2015.


Conant, Douglas, and Mette Norgaard. TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. Jossey-Bass, 2011.


Christensen, Clayton, James Allworth, and Karen Dillon. How Will You Measure Your Life. Harper Business, 2012.


Csikszentmihalyi, Mihaly. Flow: The Psychology of Optimal Experience. HarperPerennial Books, 1990.


Dotlich, David, and Peter Cairo. Why CEOs Fail. Jossey-Bass, 2003.


Dweck, Carol S. MindsetThe New Psychology of Success. Ballantine, 2006.

Edmondson, Amy C. Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy. Jossey-Bass, 2012.

Gladwell, Malcolm. Outliers: The Story of Success. Little, Brown & Co., 2008. See also Blink (2005) and What the Dog Saw (2009). 


Goldsmith, Marshall. What Got You Here Won’t Get You There: How Successful People Become Even More Successful. Hyperion Books, 2007.


Harari, Yuval N. Sapiens: A Brief History of Humankind. HarperCollins, 2015.


Heath, Chip, and Dan Heath. Decisive: How to Make Better Choices in Life and Work. Crown, 2013. See also, Made to Stick (2008) and Switch (2010).


Hogan, Robert. Personality and the Fate of Organizations. LEA Publishers, 2007.


Hornstein, Harvey A. Brutal Bosses and Their Prey. Riverhead Trade, 1997.


Kahneman, Daniel. Thinking, Fast and Slow. Farrar, Straus & Giroux, 2011.


Lewis, Michael. The Big Short: Inside the Doomsday Machine. W. W. Norton, 2010. See also The Undoing Project (2016).

Medina, John. Brain Rules: 12 Principles for Surviving and Thriving at Work, Home and School. Pear Press, 2008.


Palca, Joe, and Flora Lichtman. Annoying: The Science of What Bugs Us. Wiley, 2011.


Pink, Daniel. Drive: The Surprising Truth About What Motivates Us. Riverhead Books, 2009.

Roth, Bernard. The Achievement Habit: Stop Wishing, Start Doing, and Take Command of Your Life. HarperCollins, 2015.


Scott, Susan. Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time. Berkley Books, 2002.

Schwartz, Barry. Why We Work. Simon & Schuster, 2015.

Seligman, Martin. Flourish: A Visionary New Understanding of Happiness and Well-Being. Atria, 2011. See also, Authentic Happiness (2004) and Learned Optimism (2006).


Sutton, Robert. Good Boss, Bad Boss: How to Be the Best . . . and Learn from the Worst. Business Plus, 2010.


Zenger, John, and Joseph Folkman. The Extraordinary Leader—Turning Good Managers into Great Leaders. McGraw-Hill, 2002.


Zolli, Andrew, and Ann Marie Healy. Resilience: Why Things Bounce Back.

Simon & Schuster, 2012.

Hot Articles

Baumeister, R. F., Bratslavsky, Finkenauer & Vohs, “Bad Is Stronger Than Good,” Review of General Psychology , 2001, v. 5, pp. 323-370.

Connelly, Brian and Ute R. Hülsheger, “A Narrower Scope or a Clearer Lens for Personality? Examining Sources of Observers’ Advantages over Self-Reports for Predicting Performance,” Journal of Personality, 2012.


Goldsmith, Marshall, “The Impact of Direct Report Feedback and Follow-Up on Leadership,” 2006,

Hackman, Richard and Ruth Wageman, “When and How Team Leaders Matter,” Research in Organizational Behavior , 2005, v. 26, p. 37.

Huston, Larry and Nabil Sakkab, “P&G’s New Innovation Model,” Harvard Business Review, March 20, 2006.

Kruger, J and D Dunning,“Unskilled and Unaware of It: How Difficulties in Recognizing One’s Own Incompetence Lead to Inflated Self-Assessments," Journal of Personality and Social Psychology, 1999.


Lovallo, Dan and Olivier Sibony, “The Case for Behavioral Strategy,”

McKinsey Quarterly, March 2010.


Pentland, Alex, “The New Science of Building Teams,”Harvard Business Review, April 2012.

Porath, C. and C. Pearson, “The Price of Incivility,” Harvard Business Review , January–February 2013.

Smith, Wendy, Marianne Lewis, and Michael Tushman,“‘Both/And’ Leadership,” Harvard Business Review, May 2016.

Solomon, Lou, “The Top Ten Complaints from Employees About Their Leaders,” Harvard Business Review , June 15, 2015.

Whillans, Ashley, A Weidman, & E Dunn, “Valuing Time Over Money Is Associated with Greater Happiness,” Social Psychological & Personality Science, March 2016.

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